Frequently Asked Questions
What is the Global Media Exchange (GMX)
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What is the Global Media Exchange (GMX)?
GMX is an online media marketplace designed to specifically address the growing needs of media companies and professionals involved in the acquisition and licensing of professionally produced entertainment content. For more information about GMX, visit our News page.
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Who can participate?
GMX is designed exclusively for buyers and sellers of professionally produced media content such as feature films, episodic television, shorts, and other new media based content. Applicants will be screened to ensure a membership base of companies and professionals that are currently participating in the acquisitions and licensing of content.
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Who is a buyer on GMX?
Buyers are industry professionals that are involved in the programming, evaluation, or acquisition of content. Buyers are professionals that come from one or more consumer distribution platforms such as Broadcast Television Channels, Cable/Satellite Television Channels, DVD Distributors/Retailers, VOD, Electronic Sell-Thru, Internet Video Portals, Mobile Video Services, and other emerging platforms that distribute content to consumers.
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Who is a seller on GMX?
Sellers are industry professionals such as producers, distributors, marketers, sales agents who are affiliated with companies that own, have rights to, or represent licensable content.
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What are the benefits of the GMX content marketplace?
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Buyer Benefits:
- Unlock access to a much broader and deeper pool of media content including previously inaccessible libraries and territories that were previously unfeasible to reach
- Find critical information more quickly and more efficiently
- Manage the acquisition process and improve effectiveness
- Benefit from direct control of the media acquisition process to decrease costs
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Seller Benefits:
- Improve Sales and Marketing productivity at both the individual and company level
- Benefit from low/no cost marketing resources and tools
- Gain access to new opportunities to license media content
- Generate new revenue opportunities which would otherwise not be economically feasible due to distance or resource limits
- Reach tertiary markets more effectively
Learn more about the GMX content marketplace and its benefits. -
What value does GMX media exchange add to my existing sales activities?
GMX media exchange provides a low investment, low risk way to generate media licensing opportunities. GMX helps sales professionals efficiently market media content and identify key opportunities within Buyers around the world. Internet sales channels have been shown to generate double-digit revenue “lifts” through their ability to generate new customer leads and drive additional buys from existing customers.
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What are my obligations for the accuracy of the information I submit to GMX?
You are responsible for the accuracy of the information you submit to GMX. If you misrepresent yourself, your company, or your rights regarding content, GMX reserves the right to remove you as a member.
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What territories (regions) and platforms can GMX help me with?
GMX aggressively pursues content Buyers from all territories and platforms, worldwide. Territories and platforms include:
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Territories:
- U.S. and Territories and Possessions
- Canada (Provinces and Territories)
- Bermuda
- Mexico
- The Caribbean
- Central America
- South America
- Antartica
- United Kingdom and Ireland
- France and French-speaking territories
- Germany and German-speaking Europe
- Italy
- Netherlands
- Spain
- Portuguese Republic
- Northern Europe
- Central Europe
- Russia and CIS
- Southern Europe
- Israel
- Middle East
- India
- Africa
- Japan
- South Korea
- China
- Japan
- South Korea
- China
- Asia
- Australia and New Zealand
- Oceana
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Platforms:
- Broadcast – Television
- Cable/Satellite – Ad-supported
- Cable/Satellite – Subscription
- Digital
- Hospitality
- Other
- VHS/DVD Sell-Through
- VOD/PPV
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Would entertainment professionals really “use the Web” for business?
Yes! LinkedIn, a popular professional social network, reports over 250,000 entertainment professionals registered. Despite its focus on professional networking, entertainment executives have begun to use the site to solicit the buying and selling of media content. Entertainment professionals also reference the popular consumer site IMDb, often instead of their own internal record systems, when searching for titles. These trends point directly to the demand for GMX services.
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Can I continue to sell my content outside of GMX?
Yes, GMX is a non-exclusive sales channel that complements your existing sales activities. GMX is not intended to be a replacement of person-to-person interactions.
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Can Sellers with sales agents work with GMX?
Yes, there are no limitations to how qualified industry professionals can participate on GMX. Content owners and their sales agents can maintain their profiles on GMX, provided that they accurately represent their rights to sell or represent licensable content.
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How do I make my library/catalog available on GMX?
We make it as simple as possible for content Sellers to onboard rights information and metadata. The level of detail provided is entirely up to you – the more information you provide, the more sophisticated the value of GMX. We only require that you provide a minimum level of basic information to allow your company and titles to be accurately described and listed on our system. We provide 2 options for onboarding data:
- Automated Wizard: The online wizard allows users to upload titles and packages of titles, including bulk-uploads. The Seller can then update licensing rights data on these titles as deals occur.
- “White Glove” Service: we also offer a turn-key onboarding team to help create, capture, re-format, enter, and edit Seller rights and other metadata. There is a fee for this service.
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Can I create packages of titles to sell on GMX?
At this time, the creation of packages (of titles) to sell on GMX can be done through the GMX Customer Care team (with the ability to create packages yourself coming in the near future). GMX's title selection and packaging functionalities enable content Sellers to put together title packages, whether for the purpose of promoting packages to all Buyers on the system or in response to specific requests from individual Buyers. Please Contact Us on our Contact Us page to create these packages.
Joining GMX
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How do I join and get started?
If you are interested in becoming a member of the GMX media exchange, the first step is to fill out the registration application.
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How do I know if I qualify?
If you are registering as a new user and company, the GMX application review and approval process can take up to two weeks. Once your application has been reviewed and verified, you will receive an email from GMX. This email will contain a link which will enable you to complete the registration process and begin utilizing the GMX content marketplace. If you are not approved, you will receive an e-mail stating the reason(s) why you may not have been approved.
For new users registering under a company that already exists on the GMX, the review and approval process will typically take two business days. -
Why do I need to register my company?
To maintain the integrity of the GMX content marketplace, all applicants and their companies need to be pre-screened to ensure that members are actively engaged in the media and entertainment industry.
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Who should register my company?
The first person registering a new company will be the “company administrator.” He or she will be responsible for setting up and maintaining your company’s profile, information, and user/privacy settings. Therefore, we recommend that an individual with the authority to represent the company be the person who registers the company.
It is important to note that after your company has been registered, the company administrator will have the ability to assign new “company administrators.” -
My application to join GMX was denied, but I believe I am a legitimate user. What do I do next?
If you believe you have been denied access to the GMX site in error, or wish to dispute it in any way, we invite you to contact us immediately through our Contact Us page.
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What do I do if I have not heard back after registering?
If you are registering as a new user and Company and have not received a response from GMX after two (2) weeks, or if you are a new user registering under a company that already exists on the GMX media exchange and you have not received a response from GMX after seven (7) business days, please Contact Us.
Business Terms and Conditions
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Do you pay a minimum guarantee / advance for certain rights?
GMX is not in the business of aggregating and reselling content rights. Our intention is to provide content buyers and sellers with an online media marketplace that facilitates trade between industry participants.
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What if I decide I don’t like GMX?
To terminate your account, we ask for a notice period prior to termination in order to accommodate the logistics of removal of content from the Exchange, but there is no obligation to enter into any Transactions during that notice period (or at any time during the term of the agreement). You are always able to limit access to your titles and company information.
- Where can I review GMX’s Terms of Use?
- Where can I review GMX’s Privacy Policy?
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How do I cancel my account?
You may cancel your account in either of two ways:
- Log into GMX and select the option to “de-activate” your account. Your account information will no longer be accessible to other users online.
- Contact Us and let us know to cancel your account
Navigating GMX
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How do I get around the site?
The GMX Site Map is a helpful tool to navigate through the GMX site. However, the site can be grouped into various sections which include:
- Homepage
- My GMX
- Titles Hub
- Companies Hub
- People Hub
- Ask Center
- Information and Help
Searching & Browsing
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What can I search for?
You will be able to search for titles, companies, and people on the GMX content marketplace who are interested in buying or selling their media content. Additionally, you can search the Ask Center for questions asked and answered by the GMX community.
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What are the different ways I can search?
There are multiple ways to search for items within GMX. Take advantage by using any of the following ways:
- Search and Search Results – ability to search for specific titles, companies, or users and view the search results as a list or a gallery of thumbnails.
- The GMX Landing Page (The page you land on after successfully logging onto the site) – View the latest titles, companies, or people.
- Quick Search Links – The Quick Search Links found on the upper left-hand navigation of the Homepage and landing pages provide you a quick way to access frequently-sought content. Use these links to quickly find great content.
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Can I refine my search to specific criteria?
Yes. GMX provides you with the ability to filter your search results in many ways. Specifically, you can filter titles, companies, and people by:
- Titles
- Genre
- Content Type (Theatrical feature, television/episodes, packages)
- Year Produced
- Country Produced
- Language (Original, additional languages, subtitles, dubbing)
- Audience
- Format
- Year
- Rating (Country, theatrical feature, television feature)
- Language
- Companies
- Company Role
- Company Type
- Location
- Content Focus
- People
- GMX Role
- Job Function
- Location
- Titles
Updating My Titles or Profile Information
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How do I change or edit my company or personal information?
Only a company administrator may edit the company profile. If you are a company administrator with the appropriate rights, please go to the My GMX section, and under “My Company,” select “Edit Company Profile.”
If you wish to edit your personal profile information, please go to the My GMX section, and under “My Profile,” select “Edit My Profile.” -
How do I get my Title information on GMX?
To get your Title information on GMX, please go to the My GMX section, and under “My Titles/Packages,” select “Create New Title/Package.” The “create title wizard” will appear which will guide you through the process of completing your title information and “publishing” it to the GMX site.
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How do I upload Box Art Images and Trailers?
You can upload a box art image that is in .jpg, .png or .gif formats. For box art in any other format and for trailers, you will need to contact our Customer Care Team (“Contact Us”) to do this upload on your behalf.
To upload a box art image that is in .jpg, .png or .gif format, you can upload in one of the following ways:- During the initial “Create title wizard” process, there is a section called “Marketing Assets.” During this step, you will be able to upload a box art image that is in .jpg, .png or .gif formats for the title.
- After creating a title, you can upload new box art images (.jpg, .png or .gif) for a title in the My GMX section under “View My Titles/Packages.” There will be two columns, one for box art image, and another for trailers. Please click only on images. We will soon be enabling uploading of Trailers.
- Additionally, you can navigate to the My GMX section under “View My Titles/Packages” and click on the “edit title” link. You will be able to upload content through the “Edit Title Wizard.”
Managing My Account
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How do I cancel my account?
You may cancel your account by Contacting Us and letting us know to cancel your account.
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How do I update my password?
To update your password, navigate to My GMX and under the “My Account” section, click on the “Manage My Account” link.
Online Licensing
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Can I make a content licensing deal through GMX?
Yes, GMX is an online media marketplace designed to specifically address the growing needs of media companies and professionals involved in the acquisition and licensing of professionally produced entertainment content. Licensing agreements created through “GMX Deals” are legally binding transactions between the Buyer and Seller.
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How does the online licensing negotiation process work?
The negotiation process can be initiated by either the Buyer or the Seller. By creating a deal memo via the deal memo step-by-step wizard, the initiating party will submit an offer to the counter party. The counter party will then be able to review the offer and accept, reject, or make a counter offer. The process will go back and forth until either an agreement is made, or the offer is withdrawn or rejected. The entire negotiation and transaction occurs within the secured GMX website. The GMX mail system provides both parties with notifications regarding negotiation status.
For more information about deals and deal memos, see the “Creating and Managing Deals” FAQ section.
Creating and Managing Deals
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What is a “Deal”?
Deals describe the licensing transaction between a Buyer and a Seller for a specific set of content for a particular timeframe, territory, media type and set of languages. A Deal includes all of the information associated with that negotiation, such as email communication history, private notes, and historical drafts of the deal memo in negotiation. Deal can be thought of as a folder containing all the relevant information for a single licensing transaction.
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How do I create a new Deal?
There are multiple ways to create a new deal:
Navigate to My GMX, under the “Manage Deals” section, click on the “Add New Deal” button. This will open a form to start filling out the Deal information.
Optionally, you can navigate to a Title’s details page and select the “Deal” option under the “Options” dropdown menu. You will then have the option to create a new deal by selecting the “Create new deal” link.
If you receive an unsolicited offer from a counterparty, a Deal will be created for you upon reviewing the sent offer. -
How do I locate a Deal?
To locate a Deal you have created, navigate to My GMX and under the “Manage Deals” section, find and locate the Deal from within the list of all active Deals.
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How do I add Titles to a Deal?
You can add titles to a deal in multiple ways.
Navigate to My GMX and under “My Deals,” select a specific deal. Then, under the “Titles/Packages Under Consideration” section, click on the “+Add a Title or Package” button. A list of Titles will be made available for you to choose from.
Optionally, you can navigate to a Title’s details page and select the “Deal” option under the “Options” dropdown menu. You will then have the option to add the Title to a new or pre-existing deal. -
Why does GMX create Deals for unsolicited Offers?
GMX will create a Deal (folder) for any unsolicited Offer that you review. The Deal is created as a structure for you to organize information related to that Offer. If the Offer is of no interest and is Rejected by you, the Deal is archived and will no longer appear in your active Deals listing. Note that it is not possible to delete a Deal if it contains an active Offer. Accept, Reject or Withdraw the Offer to allow the Deal to be archived or deleted.
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How do I manage my Deals?
Navigate to My GMX and click on the “My Deals” section.
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What is a Deal Memo?
A Deal Memo contains all terms for the transaction between the Buyer and the Seller. GMX uses the Deal Memo as the vehicle for negotiation between counter parties. The Deal Memo may be modified over time, and a history of changes is kept within GMX. Ultimately, a Deal Memo is either Approved, Rejected, or Withdrawn. An Approved Deal Memo is a legally binding document and represents the final output of an on-line negotiation within GMX.
You can create a Deal Memo, once you’ve created a Deal.
For an existing deal, go to “My Deals” and click on the Deal for which you would like to create a Deal Memo. Once you are in the Deal, click on the “Create Memo” button. Clicking on this button will take you to the Deal Memo Wizard and you will be guided through a multi-step process to create your Deal Memo
Note: after the Deal Memo has been created, you will be provided with 3 buttons: “Edit Memo,” “Make Offer,” or “Delete Memo”. If you do not see these buttons, there was likely an omission of required date in the creation of your Deal Memo. Look for an exclamation point “!” icon in the navigation panel of the Deal Memo Wizard. The icon indicates required information is missing on one or more pages. -
I received a counter-offer but I don’t see the changes highlighted or red-lined. How can I determine what changed?
That is correct: Representation of revisions within the Deal Memo is a future capability. It is possible to view prior offers from within the Deal Negotiation History log and compare them to the most current offer. Deal Negotiation History can be found within the Deal (folder).
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What does “Deal” refer to on the Options Bar?
Deal refers to “Initiate a Deal”.
Creating and Managing Lists
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What are Lists used for?
Lists are used for your personal organization of various media content titles, companies, and people.
- How do I create new Lists?
To create a new List, navigate to My GMX and under the “My Lists – Manage Lists” section, click on the ”+New List” button located on the right hand column.
Additionally, you can navigate to a title, company, or person’s details page and under the “Options” dropdown menu, selecting the “List” option. You will then have the option to create a new list by selecting the “Create new list” link. - How do I manage my Lists?
To manage your Lists, navigate to My GMX and under the “My Lists” section, click on the “Manage Lists” link.
- What does “List” refer to on the Options Bar?
List refers to “Add new content to a List”.
Sharing, Contacting, and Requesting
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What is the “share” feature, and what types of information can I share with others?
The “share” feature allows you to send an e-mail containing an embedded link to a specific page on the GMX media exchange. You will be able to send others links to:
- Title details page
- Company details page
- Person details page
- Ask center question
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Can I use the “share” feature to send GMX information to Non-GMX members?
Yes. GMX and non-GMX members will receive the same email. However, certain pages may require non-GMX members to register for the site before they can view the personal details of the GMX members or their content.
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How do I use the “share” feature?
The “share” feature is located on the following pages:
- Title details page
- Company details page
- Person details page
- Ask center question
To use this feature, simply click on the “Share” button located on the page, select the person(s) you with to send the e-mail to, and click send.
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What is the “contact” feature?
The “contact” feature allows you to send an e-mail to the appropriate contact person for a particular item. It is available on the following pages:
- Title details page
- Company details page
- Person details page
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How do I use the “contact” feature? Who does it contact?
To use the “contact” feature, simply navigate to the specific details page (title, company, or person) and click on the “Contact” button. This will automatically send the appropriate contact person an e-mail. It will contact the following person(s):
- Title details page – the person who created the title on the GMX site, or the appropriate sales representative for this title
- Company details page – the company representative assigned to receive “contact” requests
- Person details page – the person whose profile you are viewing
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What is the “request” feature?
The “request” feature allows you to send an email request to the appropriate person in order to request information about a title, company, or person.
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How do I use the request feature? Who does it request the information from?
To use the “request” feature, simply navigate to the specific details page (title, company, or person) and click on the “Request” button. This will automatically send the appropriate contact person an e-mail. It will contact the following person(s):
- Title details page – the person who created the title on the GMX site, or the appropriate administrator for this title
- Company details page – the company representative assigned to receive “requests”
- Person details page – the person whose profile you are viewing
Asking/Answering Questions
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What is the GMX Ask Center?
The GMX Ask Center is a portal for the GMX community to ask and answer questions that they may have in regards to the GMX content marketplace and the media content industry. This portal will allow users to share their knowledge with one another.
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How do I ask a question?
To ask a question, navigate to the Ask Center and click on the “Ask a Question” button located at the top of the page.
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How do I answer a question?
To answer a question, navigate to the Ask Center and click on the question you wish to answer. When viewing the question, click on the “Answer this Question” button located at the bottom of the question.
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Can I delete my questions and answers?
We do not encourage deleting questions and answers from the GMX Ask Center as it is meant for the general knowledge of the community. However, if you need to delete your question or answer, you will need to “Contact Us” and let us know which question or answer to delete.
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What is the “best answer”?
The “best answer” is the response which most clearly and accurately answers the question according to the user who created the question.
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How can I select a “best answer” from a question that I’ve asked?
To select a “best answer,” navigate to the GMX Ask Center and select your question. While viewing your question, each “answer” or response should have a “Pick this as the Best Answer” button. Click on the button to appoint a response as the “Best Answer”.
Assigning Awards to a Title
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My title won an award, how do I promote this achievement?
There are two ways to promote an achievement for a title and display it on the title details page. The first opportunity is when you create a title/package. In the “Create Title Wizard,” there is a step called “Kudos and Events.” Click on the “Add Awards” link under the “Awards and Recognition” section to promote an achievement.
The second way to promote an achievement for a title is by navigating to My GMX. Under the “My Titles/Packages” section, click on the “Manage My Titles” link. Select the title you wish to add an achievement for and click on the “Edit on details page” or “Edit in Wizard” option.- Edit on details page – navigate to the “Awards and Recognitions” section and click on the “Add Awards” link.
- Edit in Wizard – navigate to the “Awards and Recognitions” section, and click on the “Add Awards” link.
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I want to add an award to my title, but I do not see the “institution name” in the GMX list. How can I add the award?
If the “institution name” does not exist, simply select the “other” option and you will be able to add information about the award.
Buying/Selling Content
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How can I contact a Seller about his or her media content? Who is the contact person?
To contact a Seller about his or her media content, you must navigate to the title or package details page and utilize the “contact” feature. On every title details page, a “contact” button will be present which will automatically send the appropriate contact person an e-mail.
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Will media content promoted on GMX be available in various languages?
Yes. The GMX content marketplace will promote content in various languages as long as the material is provided by the content providers.
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How do I promote my content on GMX?
To promote your content on GMX, you must first register on the GMX site. Once registered, you will be able to create your titles on the GMX system and promote them for sale.
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How do I upload my content onto GMX?
To upload images and trailers for your titles, please see the “How do I get images and trailers uploaded” FAQ.
To upload the feature content to GMX media exchange, a delivery process will be setup with your company during the registration and on-boarding process. -
Is there a limit to the number of titles I can promote to sell on GMX?
No, you can post and sell as many titles as you have in your inventory.
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Can I promote a “season” or a “package” of titles on GMX?
Yes, GMX’s title selection and packaging functionalities enable you to put together title packages, whether for the purpose of promoting packages to all buyers on the system or in response to specific requests from individual buyers.
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I have older content stored on reels and tapes, can I promote my content on GMX?
Yes. GMX allows users to sell both physical and digital formats of their content. Additionally, if you need to digitize your content, GMX can work with you to ensure that your content is safely digitized and stored in our vaults.
Privacy
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Who can see my company’s profile and titles?
By default, everyone can see your company’s profile and titles. However, a new feature coming soon will allow your company administrator to control who can view your company’s information. Additionally, individual users can also control who can view titles they have entered into the system.
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Will GMX share any of my information?
No, GMX will not share any of your user, company, or title information outside of the GMX site.
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What information from my profile or my company profile will be shared with the rest of the GMX community?
The following information from your user and company profile may be shared with the GMX community (providing you have entered the information for publication and set your privacy settings to allow users to view it):
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User:
- First name, last name
- Company
- Title
- E-mail address (that you’ve registered with on GMX)
- GMX role (Buyer/Seller)
- Titles you’ve created
- Office and mobile phone number
- Office location address
- Genres, platforms, content types, demographics, and regions you’re focused on or interested in
- Network preferences
- Expertise, groups and associations, and accomplishments
- Deal history
- Events that you’ll be attending, or have attended
- Your connections
- The questions you’ve asked in the Ask Center
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Company:
- Company name
- Company description
- Company location(s)
- GMX role (Buyer/Seller)
- Titles from your company
- Key business stats
- Office location addresses and phone numbers
- Genres, platforms, content types, demographics, and regions your company focuses on or is interested in
- Groups and associations
- Deal History
- Events that the company will be attending, or has attended
- Key Employees
- Partners
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How easy is it for competitors to search the system?
GMX strives to provide the deepest protection and security for competitive information. This is accomplished in 2 ways:
- Permissions: You set varying levels of permission for different data stored on GMX. You do not have to disclose information to other companies or individuals searching the GMX content marketplace until you approve a “request for information.”
- Blocking: In addition, all companies can “block” particular companies (e.g. Disney) or groups of companies (e.g. All Distributors of Children’s Content) from viewing any/all information except for basic information easily available elsewhere.
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How do I receive permission to view “blocked” information?
If information is blocked from your view, you can request to view the information by using the request “permissions” feature located on each company, title, or person details page.
Contacting GMX
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How do I report a problem?
If you wish to report a problem, please use the Technical Support or Contact Us forms.
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Who do I contact if I have a general question?
For general questions, please send your inquiries through our Contact Us page.
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How do I report abuse or improper use of the site by other users?
You can always Contact Us in order to report an abuse or improper use of the site.
Additionally, you can “report abuse” on various pages of the site. For example, you can report an abuse on the “Ask Center” if you want to flag a question or answer.
For questions about abuse or improper use of the site, please review the Terms of Use.
Tech Support
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I forgot my user User ID and/or password, how can I retrieve it?
If you’ve forgotten your password, you can use the “Forgot your password” link to request GMX to reset your password.
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I’ve forgotten my User ID, what do I do?
If you’ve forgotten your user ID that you used to register on GMX, then please Contact Us or your company administrator.
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Why is information for companies, titles, and/or users blocked from my view?
Companies and users have the ability to block their company profile, titles, and user profiles from various people on the GMX site. If, for some reason you only see a portion of the information, you may need to “contact” or “connect” with the company and/or user from that company.
Coming Soon Features
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Will I be able to connect to other users?
Yes. GMX will provide users with the ability to connect with other GMX users and manage your connections.
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How can I market my titles to “stand out from the pack”?
Starting in 2010, GMX will provide premium marketing tools post-commercial launch that will allow Sellers to promote their company and/or titles to the buying community on GMX.
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Can I freeze my account temporarily?
Yes, you can “freeze” your account temporarily by “de-activating” your account. For more details about “de-activating” and “activating” your account see the FAQ - What does it mean if my account is “de-activated”?
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What does it mean if my account is “deactivated”?
If your account has been “deactivated” it means that either you or your company administrator has put your account “on-hold.” This may occur because of a company policy, or via a request for removal from the GMX site.
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How do I “re-activate” my account?
You can “re-activate” your account by contacting your company administrator, or by contacting us through the Technical Support form.
Saved Searches
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What are “saved searches”?
GMX provides users with the ability to create “saved searches.” These are search criteria and filters selected by the user which can be saved in order to re-run at a later time.
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How do I create a new “saved search”?
To create a new saved search, enter all of your search criteria (words, phrases, filters) and simply click on the “Save Search” button located on the right hand navigation of the search results page.
When you wish to re-run a saved search, click on the name of the saved search on the right hand navigation. -
How do I manage my saved searches?
To manage your saved searches, navigate to My GMX and under the “Saved Searches” section, click on the “Manage Saved Searches” link. Here you will be able to run, rename, or delete your saved searches.
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Can I save my defined search to re-run at a later time?
Yes. GMX provides users with the ability to save their search criteria and filters in order to re-run at a later time. After entering all of your search criteria, simply click on the “Save Search” button located on the right hand navigation of the search results page.
When you wish to re-run a saved search, click on the name of the saved search on the right hand navigation.
Publishing a Title
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What does “publishing and un-publishing” a title mean?
Publishing a title means posting the title for the rest of the GMX community to browse and view its details, subject to your privacy settings. Once a title has been published, users will be able to discuss any potential deals regarding the title.
Un-publishing or un-published titles means that the title is hidden from the rest of the GMX community and it will not show up anywhere on the site. Titles may be un-published if you have not finished entering all of the metadata for a title, or if you wish to “remove” the title from the GMX content marketplace for any particular reason. -
How do I “publish” a title?
During the “create title wizard” process, one of the last steps is to “publish” the title. Simply click on the “publish” button at the end of the wizard.
If the title has been created, but not published, navigate to My GMX and click on the “View My Titles/Packages” link. Next to each un-published title, you should have a link to “publish” the title. Simply click on the button to publish it. -
How do I “un-publish” a title?
If the title has been created and published, navigate to My GMX and click on the “View My Titles/Packages” link. Next to each published title, you should have a link to “un-publish” the title. Simply click on the button to un-publish it.
Setting Privacy Filters
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Who can see my profile information?
By default everyone can see your user profile. However, you can control who can view your profile by accessing “My Account” settings under the “My GMX” section.
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Can I control who can see my profile information?
Yes, you can control who can view your profile information by accessing “My Account” settings under the “My GMX” section.
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Can I block my company’s information from other GMX media exchange users?
Yes. Although it is not encouraged to block your company information, the company administrator can choose from the following privacy settings:
- All GMX members can view the company profile
- No one except my employees can view the company profile
- Only employees and their direct connections can view the company profile
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Can I block my company’s titles from other GMX media exchange users?
Yes. Although it is not encouraged to block your company’s title information, the company administrator and the user who created the title can choose from the following privacy settings:
- All GMX members can view the company’s titles
- No one except my employees can view the company’s titles
- Only employees and their direct connections can view the company’s titles
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How do I set privacy settings for my company profile and title information?
As a company administrator, navigate to My GMX and under the “My Company” section, click on the “Manage My Company” link.
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Can I block my user profile from other GMX media exchange users?
Yes. Although it is not encouraged to block your profile information, you will be able to choose from the following privacy settings:
- All GMX members can view my profile
- No one can view my profile
- Only my connections can view my profile
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Can I block who can see my connections?
Yes. Although it is not encouraged to block your connection information, you will be able to choose from the following privacy settings:
- People who can view my profile may view my connections, depending on the privacy settings of those connections
- No one can view my connections
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Can I block who can see my titles and packages that I’ve created?
Yes. Although it is not encouraged to block your titles and packages you’ve created, you will be able to choose from the following privacy settings:
- All GMX members can view my titles and packages
- No one can view my titles or packages
- Only my connections can view my titles and packages
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How do I set privacy settings for my profile and title information?
Navigate to My GMX and under the “My Account” section, click on the “Manage My Account” link.
Events Center
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What is the “Events Center”?
The “Events Center” is a portal for the GMX community to learn about some of the most popular upcoming Film Markets, Conferences, and Festivals. Additionally, users can advertise if their company, their titles, or if they will be attending the event.
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What events will GMX display on their website?
GMX will attempt to post the most popular Film Markets, Film Festivals, and Conferences from around the world! Unfortunately, with so many events, we will not be able to display every single one.
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How do I decide whether or not to add my “Company” to an event?
If your company will be present at an event, and you wish to advertise it on the GMX media exchange, you should add your company.
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How do I decide whether or not to add my “Title” to an event?
If your company’s title will be present at an event, and you wish to advertise it on the GMX media exchange, you should add the title.
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My company is going to be present at an event, how do I add my company to that event?
To add your company to an event, navigate to the “Event Center”. Then navigate to the event’s details page and click on the “Add My Company” link located in the “Companies\Titles” section.
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My title is going to be “displayed, showcased, or sold” at an event, how do I add my title to that event?
To add your title to an event, navigate to the “Event Center”. Then navigate to the event’s details page and click on the “Titles” tab. Clicking on the “Add My Titles” link will allow you to select titles from your company.
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I do not see an event my company or title is going to be present at. How can I promote my company or title for that particular event?
If you would like to promote your title, your company, or yourself at an event that is not displayed on the GMX site, you can still promote it on your details page. Simply navigate to My GMX and “edit” the “item” you wish to add to an event:
- Title – Under “My Titles/Packages,” click on the “edit on details page” option. Then on the “events” section, click on “Add Event”
- Company – Under “My Company,” click on the “edit on details page” option. Then on the “events” section, click on “Add Event”
- Person – Under “My Profile,” click on the “edit on details page” option. Then on the “events” section, click on “Add Event”
Managing Alerts and Notifications
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How do I set up alerts and notifications?
There are generic GMX alerts and notifications which can be set up through your user settings and preferences. Click here to learn how to manage these alerts.
Additionally, you can set up specific alerts for titles, companies, or people by navigating to the appropriate details page and utilizing the “Alert” function. Simply click on the “alert” button and select what type of alert you would like to be notified of. -
How do I manage my alerts and notifications?
To manage your alerts and notifications, navigate to My GMX and under the “My Communications” section, click on “Mail and Alert Settings.” This section will allow you to set up your alert and notification settings and preferences.
Scores
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What are “scores” used for on GMX?
Scores are used for your personal rankings of titles, companies, or specific people. These scores will not be visible to any GMX users.
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What can I score or rate on GMX?
You can score a variety of “items” such as content titles, companies, and/or people.
Connecting and Inviting Users to GMX
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What is the “connect” feature?
The “connect” feature allows you to establish a mutual friendship or connection with another user on the GMX content marketplace. Once a “connection” has been created, it will allow both parties to be able to contact one another more easily.
If user profile or title information is blocked or hidden, connecting to another user will allow both parties to be able to view each others’ profile and titles (unless administrator privacy settings have been created). -
How do I “connect” with other GMX media exchange members?
There are two ways to connect with GMX members. The first method is by navigating to a person’s details page and clicking on the “connect” button. Once you have clicked on the “connect” button, you will be able to:
- Connect through a mutual connection – this may be helpful if you are trying to connect to a user whom you do not know. By being introduced to a new user through a mutual connection (subject to their privacy settings), they may be more likely to accept your connection request.
- Attempt to connect directly to the user – attempt to connect with the user directly without any introduction from a mutual connection or friend
Both options will send an email to the user, asking them to connect to you.
The second method allows you to connect to multiple people on GMX at one time. To do this, navigate to My GMX and under the “My Connections” section, click on the “Import Contacts” link. Here, you will be able to import your email contacts from multiple applications (yahoo, gmail, hotmail, Microsoft Outlook, etc.) and send connection requests to each user whose e-mail matches a registered GMX account.
Note: GMX will not store any of your email access information (username or password) when you are using the import contact feature. -
Can I invite multiple people to join the GMX content
marketplace?
Yes. To invite multiple people to join the GMX content marketplace, you can navigate to My GMX and under the “My Connections” section, click on the “Invite New Connections” link. In this section, you will be able to enter multiple e-mail addresses for GMX to send those users an email to join GMX.
Comparing Title Versions
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Is there a way to compare multiple versions of a title to one another?
Yes. You can compare multiple versions of a title by navigating to a title’s details page. Under the “Available Versions” section, click on the “Compare Versions” link. This will open the “compare title versions” dialog box, which will allow you to view metadata from multiple versions of a title.
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How will comparing versions benefit me?
Comparing versions of a title will allow you to view metadata about the available versions in a quicker and easier fashion. This will let you know whether or not the version you are looking for is available.
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How many versions of a title can I compare at a given time?
Anywhere between two (2) to four (4) versions of a title can be compared at a given time.
